FAQs

 

Can I order online and collect in-store?

Yes, you can! Physical purchases can be collected in store, with a reservation available for some! Just select 'Collect in Store' on the checkout and we'll get it ready for you! We aim to have reservations ready for you within 2 hours. We will send you a pickup notification when it is ready for you.

 

How can I contact you?

You can contact us via email at info@thecomicshop.co.uk, via the Contact Us link at the bottom of the page or phone: 01293 532846, we aim to reply to emails within a day and answer calls from opening.

 

If you'd like to contact someone specifically, email: info@thecomicshop.co.uk requesting who and they'll reply ASAP. Similarly, with the phone, we can inform you when they'd next be in for possible contact.

 

Do I need to set up an account with you?

To make purchases via the website you will need to create an account with us.

 

What is a buylist? What types of cards do you buy?

A buylist is a list of trading cards that we will buy from people for either Store Credit or Cash. Currently, we are only accepting Magic: The Gathering and Pokemon cards. These cards are checked by us before any monetary transaction is passed. We reserve the right to refuse cards for any reason. We reserve the right to reject a buylist for any reason. 

 

Do you buy in comic collections or memorabilia?

We are currently not buying in any comics, collections or similar at this time.

 

How do I access my online comic subscription?

Comic subscriptions can be managed by following this link https://managecomics.com/the-comic-shop and logging in using your account details. If you have any issues logging in please contact us.

 

Do you buy in comic collections or memorabilia?

We are not currently buying in collections. When we do, we will announce this on our social media pages.

 

Do you have a product in-store that isnt listed on your website?

All of our available products available to purchase instore are listed online. The same is true in reverse.